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Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a refund. A 25% restocking fee will be deducted from the refund. The buyer pays the return shipping cost. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

Free shipping on all orders over $65.

Orders under $65 ship for $4.95 (all orders for Ortho Molecular products ship for free).